Exchanges for damages: Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to info@barbellflex.com and we will process an insurance claim on your behalf. Be advised that most of our suppliers request you (the buyer) to pay for shipping the item back to them for inspection for damaged returns or replacements. In some cases, we are able to waive the fee, however this is at the discretion of our supplier and on a one-time courtesy basis. The time it takes for your exchanged product to reach you will largely vary on your location. Should the item you return be over $75, we strongly encourage you to use a trackable shipping service with signature or shipping insurance! Note that we will not be able to provide replacements/refunds without photos of the damage.

Returns & Refunds: All new products purchased through BarbellFlex.com include a 30 Day Return Guarantee. Refunds will only be issued to the original credit card that you use when placing your order.

Please click here to read more about our Returns & Exchanges.

We Put Our Customers First! Customer experience is our #1 priority. We understand that these products are available on other websites and we are very appreciative that you chose to do business with us. As such, we pride ourselves in providing a superior concierge sales and shopping experience to all of our customers, via email, phone, social media and live chat.
We truly believe we carry some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 30-day guarantee.
We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.

Buying items online can be a daunting task, so we want you to realize that there are absolute ZERO risks in buying something and trying it out. If you don't like it, no hard feelings, we'll make it right.
We are here for you every step of your purchasing process and beyond! We promise!

Returns are easy, simply contact us to request a return for your item and we will work with you to get the process going. We'll get you a replacement or refund in a snap! Please check our Returns & Exchanges tab for more info!

In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down. Our 100% Price Guarantee has some limitations.

Please click here to read more about our Price Match Guarantee.

We thank you for your incredible service!. With gratitude, we partnered with GovX to offer a discount on our store to our military, their spouses & dependents, first responders, government employees and our wonderful teachers.

Please click here to read more about our GovX ID Military Discount.